Shipping policy
Holiday Shipping Reminder
- Holiday delivery deadlines are now active - View 2025 Holiday Deadlines Here
- Free Standard Shipping orders placed after Monday 12/15 may not ship until Monday 1/5
- If you need delivery before Christmas or New Year’s, please review our holiday schedule and consider upgrading to 2 Day Express or Overnight
Frozen Seafood Shipping
- We ship all frozen orders with UPS and FedEx for fast, reliable nationwide delivery
- Minimum order value of $125 on all frozen seafood
- Free standard shipping on orders $175+
- Orders $125 to $174 ship with a flat-rate shipping fee of $20
- Need it sooner, we offer 2-Day Express for $65 and Overnight for $85
- For guaranteed delivery within the same week using Free Standard Shipping, orders must be placed by Monday at 11:59 pm CT
- We do not ship Friday through Sunday due to the perishable nature of our products
Standard Weekly Shipping Schedule (View 2025 Holiday Deadlines Here)
Shipping schedules may shift during carrier observed holidays when UPS and FedEx are not operating, and orders will ship on the next available pickup day.
| Order Deadline | Shipping Method | Ship Date | *Estimated Delivery |
|---|---|---|---|
| Sunday before 11:59 pm CT | Free Standard Shipping | Monday | Arrives 1 to 3 days later |
| 2 Day Express | Monday | Arrives 2 days later | |
| Overnight | Monday | Arrives next day | |
| Monday before 11:59 pm CT | Free Standard Shipping | Tuesday | Arrives 1 to 3 days later |
| 2 Day Express | Tuesday | Arrives 2 days later | |
| Overnight | Tuesday | Arrives next day | |
| Tuesday before 11:59 pm CT | Free Standard Shipping | Monday | Arrives 1 to 3 days later |
| 2 Day Express | Wednesday | Arrives 2 days later | |
| Overnight | Wednesday | Arrives next day | |
| Wednesday before 11:59 pm CT | Free Standard Shipping | Monday | Arrives 1 to 3 days later |
| 2 Day Express | Monday | Arrives 2 days later | |
| Overnight | Thursday | Arrives next day | |
| Thursday | Free Standard Shipping | Monday | Arrives 1 to 3 days later |
| 2 Day Express | Monday | Arrives 2 days later | |
| Overnight | Monday | Arrives next day | |
| Friday | Free Standard Shipping | Monday | Arrives 1 to 3 days later |
| 2 Day Express | Monday | Arrives 2 days later | |
| Overnight | Monday | Arrives next day | |
| Saturday | Free Standard Shipping | Monday | Arrives 1 to 3 days later |
| 2 Day Express | Monday | Arrives 2 days later | |
| Overnight | Monday | Arrives next day |
*This schedule assumes on-time delivery by our carriers. While we make every effort to ensure timely arrival, delays may occur due to circumstances beyond our control. If a delay affects your delivery, please contact us at orders@premiercatch.com, and we’ll do our best to make it right!
Dry Goods
All dry goods including canned tuna, merchandise and physical gift cards ship separately for free via USPS with no minimum order value.
Shipping Restrictions
- We are unable to ship to PO boxes or FPO or APO addresses.
- At present, we only ship to continental US addresses.
- No signature is necessary for delivery.
Order Status
Premier Catch will send all communication regarding your order to the email address provided at checkout. You will receive an order confirmation email immediately after purchase, as well as 3 emails regarding the shipment of your order:
- Shipped - your order has left our facility
- Out for delivery - your order is enroute to your supplied address
- Delivered - your order has been delivered
Shipping Guarantee
Unfortunately, late carrier deliveries are completely out of our control. In the event that your shipment is significantly delayed or arrives thawed or damaged, we are happy to work out a solution with you. Please contact us ASAP via email at orders@premiercatch.com and include a photo of any defrosted or damaged product.
Additional Information
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Customers are responsible for tracking and retrieving their orders once delivered. If tracking shows delivered but you cannot locate the package, contact us immediately at orders@premiercatch.com.
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Delivery cannot be guaranteed if the shipping address is incorrect, changed during transit, or the order is not retrieved on the guaranteed delivery date.
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Premier Catch is not liable for deliveries made to package rooms, reception desks or lockers. Customers must retrieve packages promptly.
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Please enter your shipping address carefully at checkout and review your confirmation email. Notify us at orders@premiercatch.com as soon as possible if you notice an error.