Shipping policy
Frozen Seafood Shipping
- Minimum order: $125
- Orders over $175 ship free with Standard Shipping.
- Orders between $125 and $174.99 ship for a flat $29.
- Overnight Shipping is available for an additional $59.
- Frozen seafood is packed in insulated packaging with dry ice and shipped via UPS & FedEx.
- Choose your ship date up to 30 days in advance at checkout, or we'll ship on the next available shipping day.
Rates & Delivery
| Method | Cost | Delivery |
|---|---|---|
| Standard Shipping | FREE on $175+ · $29 on $125–$174.99 | Most arrive in 1–2 business days after it ships (up to 3 for the farthest destinations) |
| Overnight Shipping | $59 | Next business day after it ships |
Order Deadlines & Shipping Schedule
- Standard: Order by Monday at 11:59 p.m. CT for shipping that same week.
- Overnight: Order by 11:59 p.m. CT the day before your selected ship date. Orders placed Thursday through Saturday ship the following Monday.
| Order Placed By | *Standard Shipping | *Overnight |
|---|---|---|
| Sunday | Ships Monday | Ships Monday, arrives Tuesday |
| Monday | Ships Tuesday | Ships Tuesday, arrives Wednesday |
| Tuesday | Ships Wednesday | Ships Wednesday, arrives Thursday |
| Wednesday-Sunday | Ships Monday | Ships Monday (or next available ship day) |
*Delivery dates are estimates and assume on-time carrier delivery. They may shift around holidays. If your shipment is delayed or arrives with any issues, email orders@premiercatch.com and we’ll make it right.
Dry Goods
- Canned tuna, merchandise & physical gift cards ship free via USPS, no minimum — separately, and may arrive on a different day.
Shipping Restrictions
- Continental U.S. only.
- No PO boxes, FPO, or APO addresses.
- No signature required for delivery.
Order Status (emails)
- Order Confirmation — sent right after purchase
- Shipped — includes your tracking number
- Out for Delivery
- Delivered
Shipping Guarantee
- Arrives thawed, damaged, or significantly delayed? Email orders@premiercatch.com with photos and we’ll make it right.
Address Accuracy
- You’re responsible for a complete, accurate shipping address.
- Wrong or incomplete addresses aren’t eligible for free replacement or refund.
- Returned/undeliverable packages can be reshipped at your expense.
- Spot an error? Email orders@premiercatch.com right away — changes aren’t guaranteed once processing or transit begins.