Shipping policy
Frozen Seafood Shipping
- Minimum order: $125
- Frozen seafood is packed in insulated packaging with dry ice and shipped via UPS & FedEx.
- Choose your ship date up to 30 days in advance at checkout, or we'll ship on the next available shipping day.
Rates & Delivery
Standard Shipping
- Orders $175+: FREE
- Orders $125–$174.99: $29
- Most orders arrive within 1–2 business days after shipment. Some farther destinations may require up to 3 business days.
Overnight Shipping
- $59
- Typically arrives the next business day after shipment.
Shipping Cutoff: Orders placed by 11:59 p.m. CT will ship according to the schedule below.
| Order Placed | Standard Shipping | Overnight Shipping |
|---|---|---|
| Sunday | Ships Monday | Ships Monday |
| Monday | Ships Tuesday | Ships Tuesday |
| Tuesday | Ships Wednesday | Ships Wednesday |
| Wednesday | Ships Monday | Ships Thursday |
| Thursday – Saturday | Ships Monday | Ships Monday |
Please note: Delivery times are estimates and are not guaranteed. Carrier delays due to weather, service disruptions, or other circumstances outside our control may occur. We carefully pack every order with enough dry ice to keep your seafood cold during normal transit and potential delays.
Dry Goods
- Canned tuna, merchandise & physical gift cards ship free via USPS, no minimum — separately, and may arrive on a different day.
Shipping Restrictions
- Continental U.S. only.
- No PO boxes, FPO, or APO addresses.
- No signature required for delivery.
Order Status (emails)
- Order Confirmation — sent right after purchase
- Shipped — includes your tracking number
- Out for Delivery
- Delivered
Shipping Guarantee
- Arrives thawed, damaged, or significantly delayed? Email orders@premiercatch.com with photos and we’ll make it right.
Address Accuracy
- You’re responsible for a complete, accurate shipping address.
- Wrong or incomplete addresses aren’t eligible for free replacement or refund.
- Returned/undeliverable packages can be reshipped at your expense.
- Spot an error? Email orders@premiercatch.com right away — changes aren’t guaranteed once processing or transit begins.